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This healthcare service has 4 current healthcare service locations.
Day Medicine   at
Peter Lougheed Centre
Specialty: Day Medicine
Estimated time to routine appointment: Within 1 month
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Provides comprehensive episodic care for ambulatory adults who need treatment in a hospital setting, but don’t need to stay overnight.Services may include:
  • administration of blood products
  • IV therapy
  • medication infusions
  • therapeutic phlebotomy
  • recovery from approved diagnostic interventions dependent on site
Provides comprehensive episodic care for ambulatory adults who need treatment in a hospital setting, but don’t need to stay overnight.Services may include:
  • administration of blood products
  • IV therapy
  • medication infusions
  • therapeutic phlebotomy
  • recovery from approved diagnostic interventions dependent on site
ELIGIBILITY REQUIREMENTS
Patient must be 18 years of age or older.

Foothills Medical Centre (FMC)
  • Exclusions (not available at FMC);
    • Procedures requiring conscious sedation
    • Iron dextran and Ferrlecit 
    • Bladder instillations
    • Thoracentesis
    • Chemotherapy for malignancies
Peter Lougheed Centre
  • Exclusions (not available at PLC);
    • Bone marrow sampling
    • Instillation of bladder
    • Lumbar puncture
    • Paracentesis
    • Phlebotomy
    • Teaching clean intermittent self-catheterization
    • Thoracentesis
    • Recovery from approved diagnostic intervention
Rockyview General Hospital
  • Exclusions (not available at RGH);
    • Chemotherapy for malignancies
    • Ferrlecit
South Health Campus
  • Exclusions (not available at SHC);
    • Bladder instillations
    • Chemotherapy for malignancies
Patient must be 18 years of age or older.

Foothills Medical Centre (FMC)
  • Exclusions (not available at FMC);
    • Procedures requiring conscious sedation
    • Iron dextran and Ferrlecit 
    • Bladder instillations
    • Thoracentesis
    • Chemotherapy for malignancies
Peter Lougheed Centre
  • Exclusions (not available at PLC);
    • Bone marrow sampling
    • Instillation of bladder
    • Lumbar puncture
    • Paracentesis
    • Phlebotomy
    • Teaching clean intermittent self-catheterization
    • Thoracentesis
    • Recovery from approved diagnostic intervention
Rockyview General Hospital
  • Exclusions (not available at RGH);
    • Chemotherapy for malignancies
    • Ferrlecit
South Health Campus
  • Exclusions (not available at SHC);
    • Bladder instillations
    • Chemotherapy for malignancies
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
This department does not accept direct referrals, only physician appointment requests are accepted.
Please note that physicians requesting patients appointment to any of the Day Medicine units require hospital admitting privileges.
Family Physicians, please contact the Department of Family Medicine at 403-955-9227 to inquire about privileges.
Specialists, please contact your Clinical Department to inquire about privileges.
Urgent referrals: Please contact preferred clinic directly by phone to discuss urgent appointment requests.
The Clinic will attempt to accommodate the appointment within 24 hours depending on our availability and patient's urgency.
This department does not accept direct referrals, only physician appointment requests are accepted.
Please note that physicians requesting patients appointment to any of the Day Medicine units require hospital admitting privileges.
Family Physicians, please contact the Department of Family Medicine at 403-955-9227 to inquire about privileges.
Specialists, please contact your Clinical Department to inquire about privileges.
Urgent referrals: Please contact preferred clinic directly by phone to discuss urgent appointment requests.
The Clinic will attempt to accommodate the appointment within 24 hours depending on our availability and patient's urgency.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Appointment requests should be submitted to CGY PLC DAY MEDICINE with attached Therapy Plan. 
There is an approximately 8 to 12 weeks wait time for all appointment requests. Contact the clinic for any urgent booking enquiries.
Urgent referrals: Please contact preferred clinic directly by phone to discuss urgent appointment requests.
The Clinic will attempt to accommodate the appointment within 24 hours depending on our availability and patient's urgency.
Appointment requests should be submitted to CGY PLC DAY MEDICINE with attached Therapy Plan. 
There is an approximately 8 to 12 weeks wait time for all appointment requests. Contact the clinic for any urgent booking enquiries.
Urgent referrals: Please contact preferred clinic directly by phone to discuss urgent appointment requests.
The Clinic will attempt to accommodate the appointment within 24 hours depending on our availability and patient's urgency.
ADDITIONAL SERVICE DETAILS
The following information will help you to decide which site to send your patient's referral to based upon availability of the required procedure at a particular site and patient preference.  Please be aware that not all sites have access to a code team and therefore, availability of services varies from site to site.
The following information will help you to decide which site to send your patient's referral to based upon availability of the required procedure at a particular site and patient preference.  Please be aware that not all sites have access to a code team and therefore, availability of services varies from site to site.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-943-4592
FAX
403-250-3157
REFERRAL FAX
403-956-1298
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Bone marrow sampling
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Allergies?
 
Current

CBC
 
Current

Instillation of bladder
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Allergies?
 
Current

Urinalysis; negative for infection but may be positive for blood
 
Within 1 month

Lumbar puncture
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Allergies?
 
Current

Platelets
 
Within 7 days of procedure

INR
 
Within 7 days of procedure

PTT
 
Within 7 days of procedure

Indicate any anticoagulation management pre procedure
 
Current

Medication administration: intravenous (IV)
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Allergies?
 
Current

Specific medication order set required
 
Current
For example;
  • Iron administration (Venofer - Iron Sucrose)
  • IV Medication administration
  • Biologics
  • Enzyme replacement
  • Chemotherapy (for non-malignant purposes)
  • Hydration
  • Antiemetics
  • Biphosphonates
  • Antibiotics/anti-infectives


Paracentesis
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Allergies?
 
Current

Platelets
 
Within 7 days of procedure

INR
 
Within 7 days of procedure

PTT
 
Within 7 days of procedure

Indicate any anticoagulation management pre procedure
 
Current
Abdominal ascites related to liver dysfunction.



Phlebotomy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Allergies?
 
Current

CBC, Ferritin
 
Within 1 month
For;
  • hemochromatosis - noted high ferritin, high transferrin saturation
  • polycythemia - noted high hemoglobin, high hematocrit
  • iron overload
  • porphyria cutanea tarda

Teaching clean intermittent self-catheterization
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Allergies?
 
Current

Cystoscopy results
 
-

Describe bladder dysfunction (urine retention, neurogenic bladder etc)
 
Current

Physician's order to include;- catheter size- frequency of catheterizations/day
 
-

Urodynamics testing
 
-
Patient must be physically and mentally capable of performing self-catheterization (i.e. visual acuity, dexterity, able to follow directions, willingness to perform catheterization).



Thoracentesis
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Allergies?
 
Current

Platelets
 
Within 7 days of procedure

INR
 
Within 7 days of procedure

PTT
 
Within 7 days of procedure

Indicate any anticoagulation management pre procedure
 
Current

Transfusion of blood product
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Allergies?
 
Current

CBC
 
Within 1 month

Consent required
 
Current

Specific blood product order set required
 
Current

Type and screen (for RBC, platelets)
 
Current
Such as;
  • RBC's
  • IVIG
  • FFP
  • Platelets
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Medication administration: intravenous
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Drug allergy
 
Current

Medication List
 
Within 1 month

Past medical history
 
Current
For example:
  • Iron administration
  • IV Medication administration
  • Biologics
  • Chemotherapy (for non-malignant purposes)
  • IV Hydration
  • Antiemetics


Transfusion of blood component
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Drug allergy
 
Current

Medication List
 
Within 1 month

Past medical history
 
Current

Transfusion of blood product
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Consent
 
Current

Drug allergy
 
Current

Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Current

Type & Screen
 
Current
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Patients will be contacted by Day Medicine staff if an appointment is missed.
Patients will be contacted by Day Medicine staff if an appointment is missed.
 
HOURS OF OPERATION
Monday: 8:00 am - 5:00 pm
Tuesday: 8:00 am - 5:00 pm
Wednesday: 8:00 am - 5:00 pm
Thursday: 8:00 am - 5:00 pm
Friday: 8:00 am - 5:00 pm
   
 
ADDRESS
3500 26 Avenue NE
Calgary Alberta
T1Y 6J4
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
 
PHONE
403-943-4592
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

On major bus route and lifts on site.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5