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This healthcare service has 1 current healthcare service locations.
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Calgary Advanced Respiratory Disease Clinic   at
South Health Campus
Specialty: Pulmonology
Connect Care Department: CGY SHC PULM CARE
Estimated time to routine appointment: Within 6 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Calgary Advanced Respiratory Disease Clinic provides Outpatient Respirology/Palliative care for patients with severe lung disease. Multidisciplinary team providing person centred care. Comprehensive symptom assessment and management for patients with severe lung disease. This clinic offers the following:
  • dyspnea action plans
  • opioid titration
  • longer appointment times
  • facilitated Advanced Care Planning and Goals of Care discussion
  • home visits when clinically indicated
  • support for referring physicians
  • close involvement with homecare teams
  • referrals to social workers and community services for help with housing, transportation and access to medication
  • bereavement counselling and support for family members
Calgary Advanced Respiratory Disease Clinic provides Outpatient Respirology/Palliative care for patients with severe lung disease. Multidisciplinary team providing person centred care. Comprehensive symptom assessment and management for patients with severe lung disease. This clinic offers the following:
  • dyspnea action plans
  • opioid titration
  • longer appointment times
  • facilitated Advanced Care Planning and Goals of Care discussion
  • home visits when clinically indicated
  • support for referring physicians
  • close involvement with homecare teams
  • referrals to social workers and community services for help with housing, transportation and access to medication
  • bereavement counselling and support for family members
ELIGIBILITY REQUIREMENTS
To be seen at the CARE Clinic, patients should be referred by a respirologist or palliative medicine specialist, have advanced or progressive lung disease that is medically optimized (e.g. obstructive lung disease with FEV 1 < 30% or restrictive lung disease with FVC < 60%), AND one or more of the following:

1. Chronic refractory dyspnea or other severe symptoms (cough, anxiety, depression) due to lung disease.
2. Recurrent hospitalizations for lung disease (more than two per year).
3. Existential distress or suffering by the patient or family members due to a life-limiting illness.

The patient must be willing and able to come to clinic at the South Health Campus for an initial assessment.
To be seen at the CARE Clinic, patients should be referred by a respirologist or palliative medicine specialist, have advanced or progressive lung disease that is medically optimized (e.g. obstructive lung disease with FEV 1 < 30% or restrictive lung disease with FVC < 60%), AND one or more of the following:

1. Chronic refractory dyspnea or other severe symptoms (cough, anxiety, depression) due to lung disease.
2. Recurrent hospitalizations for lung disease (more than two per year).
3. Existential distress or suffering by the patient or family members due to a life-limiting illness.

The patient must be willing and able to come to clinic at the South Health Campus for an initial assessment.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information on this profile or submit via eReferral.
Complete the referral form and fax it to the service using the contact information on this profile or submit via eReferral.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Pulmonology, type CGY SHC PULM CARE in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Pulmonology, type CGY SHC PULM CARE in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-956-2800
FAX
403-956-2848
REFERRAL FAX
403-592-4201
REFERRAL FORM
REFERRAL ADVICE
RAAPID
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Chronic lung disease
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Dyspnea
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Restrictive lung disease
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Patients are encouraged to call if unable to attend a scheduled appointment. Repeated missed appointments may result in the patient requiring a new referral.
Patients are encouraged to call if unable to attend a scheduled appointment. Repeated missed appointments may result in the patient requiring a new referral.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
Description:
Closed on all statutory holidays.
   
 
ADDRESS
South Health Campus Pulmonary Clinic 610127
4448 Front Street SE
Calgary Alberta
T3M 1M4
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
The SHC Pulmonary Clinic - CARE is located on 6th floor of the Outpatient Tower. Please take the Outpatient Elevator (T1) across from Good Earth Cafe. The Pulmonary Clinic is directly across from the elevators.
The SHC Pulmonary Clinic - CARE is located on 6th floor of the Outpatient Tower. Please take the Outpatient Elevator (T1) across from Good Earth Cafe. The Pulmonary Clinic is directly across from the elevators.
 
PHONE
403-956-2800
 
PARKING INSTRUCTIONS
Public pay parking is located underground on level P1. Limited 2 hour free street parking available on Front Street. If parking in the underground you must pay for your parking prior to attending your scheduled appointment.
Public pay parking is located underground on level P1. Limited 2 hour free street parking available on Front Street. If parking in the underground you must pay for your parking prior to attending your scheduled appointment.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Telephone appointments are available.
Telephone appointments are available.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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