Test Environment
  
Hepatology Clinic   at
Foothills Medical Centre
This service accepts referrals via its central access office
Specialty: Gastroenterology
Connect Care Department: CGY FMC HEPATOLOGY CL
Estimated time to routine appointment: Within 6 months
Alberta Health Services - Calgary Zone
REFERRAL PROCESS
This service only accepts referral via Hepatology Central Access Triage office.
This page only displays patient resources and appointment navigation information for this service.
To make a referral, please refer to the Central Access Triage profile.
This service only accepts referral via Hepatology Central Access Triage office.
This page only displays patient resources and appointment navigation information for this service.
To make a referral, please refer to the Central Access Triage profile.
SERVICE DESCRIPTION
Provides assessment, diagnosis, treatment, and follow-up for people with liver disorders such as hepatitis.Offers medical services for people with hepatitis, including:
  • assessment
  • diagnosis
  • treatment
  • follow-up
  • education
Provides assessment, diagnosis, treatment, and follow-up for people with liver disorders such as hepatitis.Offers medical services for people with hepatitis, including:
  • assessment
  • diagnosis
  • treatment
  • follow-up
  • education
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 30 days.
ADDITIONAL SERVICE DETAILS
For your Appointment:
Remember to bring your Alberta Healthcare card and a piece of photo ID. If you have personal or private healthcare insurance please bring the documents with you.

What to expect:
Once you arrive at the clinic, check in at the front desk.
You may be in the clinic for up to one hour, so please come prepared.
When you see the hepatologist you will review your medical history and talk about the reason for your visit.
After the hepatologist examines you, you and the hepatologist will talk about the best treatment choices for you.
Treatment choices may include medication therapy, further laboratory investigations, endoscopic procedure or a referral to another healthcare provider such as social worker/dietitian.
You may return for your follow-up appointments.
For your Appointment:
Remember to bring your Alberta Healthcare card and a piece of photo ID. If you have personal or private healthcare insurance please bring the documents with you.

What to expect:
Once you arrive at the clinic, check in at the front desk.
You may be in the clinic for up to one hour, so please come prepared.
When you see the hepatologist you will review your medical history and talk about the reason for your visit.
After the hepatologist examines you, you and the hepatologist will talk about the best treatment choices for you.
Treatment choices may include medication therapy, further laboratory investigations, endoscopic procedure or a referral to another healthcare provider such as social worker/dietitian.
You may return for your follow-up appointments.
 
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Hepatology Policy: Patients who miss appointments or give less than 24 hours notice of cancellation are considered "no shows" and letters will be sent to both the patient and referring physician. 

Those patients who miss more than 3 appointments or by the discretion of the hepatologist may be cancelled and returned to the referring physician.
Hepatology Policy: Patients who miss appointments or give less than 24 hours notice of cancellation are considered "no shows" and letters will be sent to both the patient and referring physician. 

Those patients who miss more than 3 appointments or by the discretion of the hepatologist may be cancelled and returned to the referring physician.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:30 pm
Tuesday: 8:00 am - 4:30 pm
Wednesday: 8:00 am - 4:30 pm
Thursday: 8:00 am - 4:30 pm
Friday: 8:00 am - 4:30 pm
   
 
ADDRESS
University of Calgary Medical Clinics, Health Services Building, Area 2
1403 29 Street NW
Calgary Alberta
T2N 2T9
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • If you have personal or private healthcare insurance please bring the documents with you.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • If you have personal or private healthcare insurance please bring the documents with you.
 
DIRECTIONS
The Foothills Hospital is located at the intersection of 16 Avenue NW and 29 Street NW.
Public transportation lines 9, 90, 91, 104 & 303 pass near the Foothills Hospital.

The Hepatology Clinic is located in Area 2 of the Health Sciences Centre (also know as the UofC Medical Clinics).
The Foothills Hospital is located at the intersection of 16 Avenue NW and 29 Street NW.
Public transportation lines 9, 90, 91, 104 & 303 pass near the Foothills Hospital.

The Hepatology Clinic is located in Area 2 of the Health Sciences Centre (also know as the UofC Medical Clinics).
 
WHEELCHAIR ACCESSIBILITY
Yes
 
PARKING INSTRUCTIONS
Use the North Parking (lot 6) & East Entrance.

*Due to ongoing construction at the Foothills Medical Centre please allow for additional time for parking and making your way to your appointment*
Use the North Parking (lot 6) & East Entrance.

*Due to ongoing construction at the Foothills Medical Centre please allow for additional time for parking and making your way to your appointment*
 
VIRTUAL APPOINTMENT INFORMATION
 
 

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5