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Community Geographic Team Resources - Mental Health   at
Sunridge Professional Centre
Specialty: Addiction and Mental Health
Connect Care Department: CGY SPC AMH CGT CLINICAL
Estimated time to routine appointment: Within 1 month
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Provides Forensic Mental Health services to individuals mandated by the courts.Community Geographic Teams (CGT) provide direct and indirect services to people who have trouble accessing assessment and treatment services because of distance, transportation, or no local forensic mental health provider. Services are provided:
  • to rural areas
  • regional centres
  • First Nation communities in Southern Alberta
Services are delivered face to face in person, or can be delieverd virtually as determined by clinical need.
Forensic mental health services are provided to provincially mandated clients via satellite clinics located in Red Deer, Lethbridge, Calgary Rural and Medicine Hat. And by travelling clinics throughout rural Southern Alberta and Treaty Seven First Nation Communities.
Provides Forensic Mental Health services to individuals mandated by the courts.Community Geographic Teams (CGT) provide direct and indirect services to people who have trouble accessing assessment and treatment services because of distance, transportation, or no local forensic mental health provider. Services are provided:
  • to rural areas
  • regional centres
  • First Nation communities in Southern Alberta
Services are delivered face to face in person, or can be delieverd virtually as determined by clinical need.
Forensic mental health services are provided to provincially mandated clients via satellite clinics located in Red Deer, Lethbridge, Calgary Rural and Medicine Hat. And by travelling clinics throughout rural Southern Alberta and Treaty Seven First Nation Communities.
ELIGIBILITY REQUIREMENTS
People 12 years of age or older:
  • in conflict with the law
  • thought to have mental health problems
  • legally mandated for assessment and treatment services
  • who must be assessed and treated for mental health or behavioural problems
People 12 years of age or older:
  • in conflict with the law
  • thought to have mental health problems
  • legally mandated for assessment and treatment services
  • who must be assessed and treated for mental health or behavioural problems
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Referral for services are manually given to service provider in requested area

Please contact FAOS triage coordinator for current referral form
Referral for services are manually given to service provider in requested area

Please contact FAOS triage coordinator for current referral form
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY SPC AMH CGT CLINICAL in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY SPC AMH CGT CLINICAL in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
The Forensic Community Geographic Teams are comprised of small teams in rural communities of Southern Alberta. (Medicine Hat encompassing Brooks, Lethbridge, Red Deer and a Calgary Based Team covering the 1st Nations reservations and Calgary surrounding rural areas).
All clients referred to the services must be MANDATED to attend by way of court probation order
The Forensic Community Geographic Teams are comprised of small teams in rural communities of Southern Alberta. (Medicine Hat encompassing Brooks, Lethbridge, Red Deer and a Calgary Based Team covering the 1st Nations reservations and Calgary surrounding rural areas).
All clients referred to the services must be MANDATED to attend by way of court probation order
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-943-4596
FAX
403-219-3521
REFERRAL PHONE
403-943-4596
REFERRAL FORM
Please contact FAOS triage coordinator for current referral form
Please contact FAOS triage coordinator for current referral form
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Criminal behavior
Current probation order Criminal Records Police Circumstance Completed PSR
 
Within 1 month
+-
Sexual offending behavior
Current probation order Criminal Records Police Circumstance Completed PSR
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Clients are to contact the service provider once assigned for appointment cancellations/rescheduling. No Show's may be reported to your probation officer.
Clients are to contact the service provider once assigned for appointment cancellations/rescheduling. No Show's may be reported to your probation officer.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
Description:
Closed on Statutory holidays.
   
 
ADDRESS
Suite 201
2675 36 Street NE
Calgary Alberta
T1Y 6H6
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Service locations will be provided with appointment confirmation
Service locations will be provided with appointment confirmation
 
PHONE
403-943-4596
 
PARKING INSTRUCTIONS
Will be provided with appointment confirmation
Will be provided with appointment confirmation
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
Service locations will be provided with appointment confirmation
Service locations will be provided with appointment confirmation
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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