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This healthcare service has 1 current healthcare service locations.
Group23 Sports Medicine   at
Markin MacPhail Centre
Estimated time to routine appointment: Within 1 month
NON AHS
SERVICE DESCRIPTION
Sport medicine is a branch of medicine that deals with physical fitness and the treatment and prevention of injuries related to sports and exercise.Our physicians have specialized training and skills to treat activity-related injuries and conditions and work closely with each patient to develop a treatment plan that result in a return to normal levels of activity quickly and effectively.
Sport medicine is a branch of medicine that deals with physical fitness and the treatment and prevention of injuries related to sports and exercise.Our physicians have specialized training and skills to treat activity-related injuries and conditions and work closely with each patient to develop a treatment plan that result in a return to normal levels of activity quickly and effectively.
ELIGIBILITY REQUIREMENTS
Inclusions:
  1. Sports related injuries and bone and joint problems, including osteoarthritis
  2. Chronic pain services, physiatry and pain medicine
Exclusions:
  1. Injuries resulting from or triggered by motor vehicle accidents, workplace injuries (WCB), and are in or likely to be in medical-legal disputes
  2. Concussions
  3. Surgical Consults
Inclusions:
  1. Sports related injuries and bone and joint problems, including osteoarthritis
  2. Chronic pain services, physiatry and pain medicine
Exclusions:
  1. Injuries resulting from or triggered by motor vehicle accidents, workplace injuries (WCB), and are in or likely to be in medical-legal disputes
  2. Concussions
  3. Surgical Consults
ROUTINE REFERRAL PROCESS
A referral is necessary to book an appointment with a sports and exercise medicine (SEM) physician, physiatrist, or othopaedic surgeon. We accept referrals from physicians, physiotherapists, chiropractors or podiatrists.
You do not need a referral to see a physiotherapist or massage therapist.

Please ensure the referral letter to a physician includes copies of all pertinent imaging results (x-rays, ultrasound and MRI). Your referral can be faxed to our office, and we will contact you directly once we have an available appointment time.

Please note that we can only assess one injury/one body part per visit. If you have more than one injury that requires assessment, please plan to book a separate visit for each. Another referral may be required.
A referral is necessary to book an appointment with a sports and exercise medicine (SEM) physician, physiatrist, or othopaedic surgeon. We accept referrals from physicians, physiotherapists, chiropractors or podiatrists.
You do not need a referral to see a physiotherapist or massage therapist.

Please ensure the referral letter to a physician includes copies of all pertinent imaging results (x-rays, ultrasound and MRI). Your referral can be faxed to our office, and we will contact you directly once we have an available appointment time.

Please note that we can only assess one injury/one body part per visit. If you have more than one injury that requires assessment, please plan to book a separate visit for each. Another referral may be required.
URGENT REFERRAL PROCESS
Please indicate if the referral is Urgent.
Please indicate if the referral is Urgent.
EMERGENCY REFERRAL PROCESS
Incase of emergency outside of clinic hours call Healthlink 811 or go to the nearest emergency department.
Incase of emergency outside of clinic hours call Healthlink 811 or go to the nearest emergency department.
ADDITIONAL SERVICE DETAILS
Patients require a referral from their doctor or qualified practitioner to see our Sport Medicine Physicians.

Wait times
The average TNA (2020) is 39 days; however, some providers work only one shift per week, exaggerating this number. G23 aims to see patients based on the following priorities:
  1. Acute (injuries < 2 weeks): Book within 1-5 days of referral receipt
  2. Subacute (injuries 2<12 weeks): Book within 1-4 weeks of referral receipt
  3. Chronic (injuries >12 weeks): Book within 2-6 weeks of referral receipt
Patients require a referral from their doctor or qualified practitioner to see our Sport Medicine Physicians.

Wait times
The average TNA (2020) is 39 days; however, some providers work only one shift per week, exaggerating this number. G23 aims to see patients based on the following priorities:
  1. Acute (injuries < 2 weeks): Book within 1-5 days of referral receipt
  2. Subacute (injuries 2<12 weeks): Book within 1-4 weeks of referral receipt
  3. Chronic (injuries >12 weeks): Book within 2-6 weeks of referral receipt
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 30 days.
 
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Physical medicine service
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Sports medicine clinic service
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Group23 Sports Medicine requires at least 24 hours advance notice if you are unable to keep your scheduled appointment. If you fail
to notify Group23 24 hours in advance of your appointment you will be billed a $60 fee. This fee is your responsibility to pay, and is
not considered a reimbursable charge by your private insurance company. All Group23 services will be subject to this policy for late
cancelled and no- show appointments.
Group23 Sports Medicine requires at least 24 hours advance notice if you are unable to keep your scheduled appointment. If you fail
to notify Group23 24 hours in advance of your appointment you will be billed a $60 fee. This fee is your responsibility to pay, and is
not considered a reimbursable charge by your private insurance company. All Group23 services will be subject to this policy for late
cancelled and no- show appointments.
 
HOURS OF OPERATION
Monday: 07:00 am - 07:00 pm
Tuesday: 07:00 am - 07:00 pm
Wednesday: 07:00 am - 07:00 pm
Thursday: 07:00 am - 07:00 pm
Friday: 07:00 am - 07:00 pm
Saturday: 09:00 am - 05:00 pm
   
 
ADDRESS
147 Canada Olympic Rd SW
Calgary Alberta
T3B 6B7
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
130 - 147 CANADA OLYMPIC ROAD SW
CALGARY, AB T3B 6B7

We are located at WinSport (formerly Canada Olympic Park) on the main level of the Markin MacPhail Centre (the large multi-colored building) on the west side of the park. Exit Highway 1 onto Canada Olympic Drive/Bowfort Rd. and turn right at traffic circle towards the WinSport Park. Go past the main entrance (straight at stop sign) around the west side of the building, past the professional building.
130 - 147 CANADA OLYMPIC ROAD SW
CALGARY, AB T3B 6B7

We are located at WinSport (formerly Canada Olympic Park) on the main level of the Markin MacPhail Centre (the large multi-colored building) on the west side of the park. Exit Highway 1 onto Canada Olympic Drive/Bowfort Rd. and turn right at traffic circle towards the WinSport Park. Go past the main entrance (straight at stop sign) around the west side of the building, past the professional building.
 
PHONE
403-284-4040
 
PARKING INSTRUCTIONS
Group23 has reserved parking signs in the south parking lot across from the Markin MacPhail Building. There is ample free parking;however, it may be limited during events. Overflow parking is available in the west lot, tucked among the 16th Avenue & Stoney Trail interchange.
Group23 has reserved parking signs in the south parking lot across from the Markin MacPhail Building. There is ample free parking;however, it may be limited during events. Overflow parking is available in the west lot, tucked among the 16th Avenue & Stoney Trail interchange.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5