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Indigenous Mental Health Program   at
Sheldon M. Chumir Health Centre
Specialty: Addiction and Mental Health
Connect Care Department: CGY SMCC AMH INDIGENOUS
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
This service provides culturally appropriate mental health care and support for Indigenous clients.This program works closely with nurses, physicians, and other service providers to facilitate a holistic approach to care.

Our team provides:
  • counselling for individuals and families
  • psycho-educational group therapy
  • trauma informed therapy for individuals
  • resources including access to Traditional Wellness Counsellors
  • assessment
  • supported liaison services
  • outreach services
  • education
  • community development
  • culturally safe patient and family centered care
  • assisted referrals
This service provides culturally appropriate mental health care and support for Indigenous clients.This program works closely with nurses, physicians, and other service providers to facilitate a holistic approach to care.

Our team provides:
  • counselling for individuals and families
  • psycho-educational group therapy
  • trauma informed therapy for individuals
  • resources including access to Traditional Wellness Counsellors
  • assessment
  • supported liaison services
  • outreach services
  • education
  • community development
  • culturally safe patient and family centered care
  • assisted referrals
ELIGIBILITY REQUIREMENTS
  • People of Indigenous ancestry including: First Nations (Status and Non-Status) Metis, and Inuit.
  • Immediate family members of people of Indigenous ancestry (ie. spouse of an Indigenous person, parent of Indigenous children)
  • In the urban setting, clients must be 12+
  • On nation children may be seen, per prior arrangements between the clinic and the individual nation.
  • Urban clients must be wanting to engage in trauma therapy.  Services within the clinic are available to help each individual client if they are in need of extra support to achieve the stabilization required prior to being able to engage in trauma therapy.
  • More generalized MH services are available on nation, and are dependent on arrangements between the clinic and individual nations within the Calgary Zone.  For more information on services provided on each nation, please contact the clinic directly.
  • People of Indigenous ancestry including: First Nations (Status and Non-Status) Metis, and Inuit.
  • Immediate family members of people of Indigenous ancestry (ie. spouse of an Indigenous person, parent of Indigenous children)
  • In the urban setting, clients must be 12+
  • On nation children may be seen, per prior arrangements between the clinic and the individual nation.
  • Urban clients must be wanting to engage in trauma therapy.  Services within the clinic are available to help each individual client if they are in need of extra support to achieve the stabilization required prior to being able to engage in trauma therapy.
  • More generalized MH services are available on nation, and are dependent on arrangements between the clinic and individual nations within the Calgary Zone.  For more information on services provided on each nation, please contact the clinic directly.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Clients currently enrolled with an AHS Mental Health Clinic (child or adolescent) need to be referred via transfer request.  These clients do not complete a new intake.  Clinicians complete the AHS AMH Transfer Request form and fax to clinic.
Clients currently enrolled with an AHS Mental Health Clinic (child or adolescent) need to be referred via transfer request.  These clients do not complete a new intake.  Clinicians complete the AHS AMH Transfer Request form and fax to clinic.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY SMCC AMH INDIGENOUS in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY SMCC AMH INDIGENOUS in the “To Department” section and complete order.
REFERRAL PROCESS - FOR SELF-REFERRAL
Call the service using the contact information in this profile.
Call the service using the contact information in this profile.
ADDITIONAL SERVICE DETAILS
  • Culturally safe and informed counselling for Indigenous individuals and families
  • psycho-educational and skills based group therapy
  • parenting Group
  • trauma informed therapy for individuals with complex trauma
  • resources including access to Traditional Wellness Counsellors
  • assessment
  • psychiatric consultation
  • supported liaison services for those with complex psychosocial needs that may interfere with therapy process.
  • outreach services
  • education
  • community development
  • culturally safe patient and family centered care
  • assisted referrals
  • Clients whose current need is deemed to be in relation to their perinatal status (or condition is exacerbated by their perinatal status) are triaged seperately from our regular intake process.
We do not provide 3rd party assessments.
  • Culturally safe and informed counselling for Indigenous individuals and families
  • psycho-educational and skills based group therapy
  • parenting Group
  • trauma informed therapy for individuals with complex trauma
  • resources including access to Traditional Wellness Counsellors
  • assessment
  • psychiatric consultation
  • supported liaison services for those with complex psychosocial needs that may interfere with therapy process.
  • outreach services
  • education
  • community development
  • culturally safe patient and family centered care
  • assisted referrals
  • Clients whose current need is deemed to be in relation to their perinatal status (or condition is exacerbated by their perinatal status) are triaged seperately from our regular intake process.
We do not provide 3rd party assessments.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-955-6645 (IMH Intake Line)
REFERRAL PHONE
403-955-6645
REFERRAL FAX
403-955-6699
REFERRAL FORM
  • No referral form, other than AMH transfer form for AHS internal transfer requests.
  • We do not accept referrals from other health clinics. 
  • Client must self refer and attend an intake session.
  • No referral form, other than AMH transfer form for AHS internal transfer requests.
  • We do not accept referrals from other health clinics. 
  • Client must self refer and attend an intake session.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Trauma therapy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Clients who miss their initial appointment with either the Wellness Worker or Therapist will be telephoned three times to attempt to reschedule. The intake will remain open for 30 days and if there is no contact in that time, clients receive a letter informing them of the process to self refer again.
Clients who miss their initial appointment with either the Wellness Worker or Therapist will be telephoned three times to attempt to reschedule. The intake will remain open for 30 days and if there is no contact in that time, clients receive a letter informing them of the process to self refer again.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
7th floor
1213 4 Street SW
Calgary Alberta
T2R 0X7
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Indigenous Mental Health is co-located with Elbow River Healing Lodge and where appropriate we provide a collaborative model of care with physicians at ERHL.

We also see clients at the East Calgary Health Centre.
Indigenous Mental Health is co-located with Elbow River Healing Lodge and where appropriate we provide a collaborative model of care with physicians at ERHL.

We also see clients at the East Calgary Health Centre.
 
PHONE
403-955-6645 (IMH Intake Line)
 
PARKING INSTRUCTIONS
Underground patient parking at Sheldon M Chumir Health Centre
Street parking is available

Free Parking located in the lot behind the East Calgary Health Centre
Underground patient parking at Sheldon M Chumir Health Centre
Street parking is available

Free Parking located in the lot behind the East Calgary Health Centre
 
EMAIL
WEBSITE
https://albertahealthservices.ca/info/Page2762.aspx
VIRTUAL APPOINTMENT INFORMATION
We have resumed primarily in person treatment, however continue to offer virtual and phone appointments as needed.
We have resumed primarily in person treatment, however continue to offer virtual and phone appointments as needed.
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible and has an elevator on site.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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