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Neurodevelopmental and Autism Consultation Service   at
Glenrose Rehabilitation Hospital
Specialty: Developmental and Behavioural Pediatrics
Connect Care Department: EDM GRH PED NEURODEV CONSULT
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
NDACS provides specialized care to children and teens up to 17 years of age with Autism Spectrum Disorder (ASD) and / or other neurodevelopmental disorders (conditions that affect the development of the nervous system) with complex needs. It focuses on learning and emotional / behavioral struggles. NDACS also works with community resources.Patient and family-focused services include:
  • consult with doctors who specialize in ASD and other neurodevelopmental disorders
  • consult with nurses and social workers as needed
  • referral to Specialized Rehabilitation Outpatient services (SROP) for advice on diet and psychology, when needed
NDACS provides specialized care to children and teens up to 17 years of age with Autism Spectrum Disorder (ASD) and / or other neurodevelopmental disorders (conditions that affect the development of the nervous system) with complex needs. It focuses on learning and emotional / behavioral struggles. NDACS also works with community resources.Patient and family-focused services include:
  • consult with doctors who specialize in ASD and other neurodevelopmental disorders
  • consult with nurses and social workers as needed
  • referral to Specialized Rehabilitation Outpatient services (SROP) for advice on diet and psychology, when needed
ELIGIBILITY REQUIREMENTS
Children and teens up to 17 years of age with a confirmed diagnosis of Autism Spectrum Disorder (ASD) and/or other neurodevelopmental disorders with complex needs who: 
  • present with unresolved, severe, and complex tertiary medical, learning and/or emotional/behavioural needs
  • may require medical and/or consultation with allied health professionals in collaboration with community service providers.
Exclusion Criteria:
  • Children who do not have complex neurodevelopmental needs (e.g. mild isolated ADHD or Learning Disability).
  • Referral for diagnosis of ASD.
  • Primary mental health issues.
  • A specific request for an allied health assessment or treatment.
Children and teens up to 17 years of age with a confirmed diagnosis of Autism Spectrum Disorder (ASD) and/or other neurodevelopmental disorders with complex needs who: 
  • present with unresolved, severe, and complex tertiary medical, learning and/or emotional/behavioural needs
  • may require medical and/or consultation with allied health professionals in collaboration with community service providers.
Exclusion Criteria:
  • Children who do not have complex neurodevelopmental needs (e.g. mild isolated ADHD or Learning Disability).
  • Referral for diagnosis of ASD.
  • Primary mental health issues.
  • A specific request for an allied health assessment or treatment.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile. 
Please include all medical information and documentation confirming the neurodevelopmental diagnosis and/or a diagnosis of Autism Spectrum Disorder (ASD).
Complete the referral form and fax it to the service using the contact information in this profile. 
Please include all medical information and documentation confirming the neurodevelopmental diagnosis and/or a diagnosis of Autism Spectrum Disorder (ASD).
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Developmental and Behavioural Pediatrics, type EDM GRH PED NEURODEV CONSULT in the “To Department” section and complete order. 
Please include all medical information and documentation confirming the neurodevelopmental diagnosis and/or a diagnosis of Autism Spectrum Disorder (ASD).
Send an Internal Referral using the Ambulatory Referral Order to Developmental and Behavioural Pediatrics, type EDM GRH PED NEURODEV CONSULT in the “To Department” section and complete order. 
Please include all medical information and documentation confirming the neurodevelopmental diagnosis and/or a diagnosis of Autism Spectrum Disorder (ASD).
ADDITIONAL SERVICE DETAILS
  • Estimated time to routine appointment depends on the needs of the child/teen.  Details regarding the appointment vary.
FOR PARENTS:
  • This clinic helps your regular doctor decide on a plan for helping your child's behaviors and needs so they can do everyday tasks.
  • You will talk with special doctors who know a lot about how to support your child and they work with nurses and social workers as well.
  • Other help may also come from an occupational therapist, dietician, or psychologist.
  • You may only need help from a person who directs you to other resources in your community and may not need to see the special doctor.
  • Estimated time to routine appointment depends on the needs of the child/teen.  Details regarding the appointment vary.
FOR PARENTS:
  • This clinic helps your regular doctor decide on a plan for helping your child's behaviors and needs so they can do everyday tasks.
  • You will talk with special doctors who know a lot about how to support your child and they work with nurses and social workers as well.
  • Other help may also come from an occupational therapist, dietician, or psychologist.
  • You may only need help from a person who directs you to other resources in your community and may not need to see the special doctor.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-735-6134
FAX
780-735-6230 (Referrals)
REFERRAL PHONE
780-735-6134
REFERRAL FAX
780-735-6230
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Autism spectrum disorder
Past assessment history, allied health professional reports, additional medical and/or available school information
 
Within 6 months
Past medical history documenting Autism Spectrum Disorder (ASD) diagnosis.
 
Within 6 months
+-
Neurodevelopmental disorder
Past assessment history documenting Neurodevelopmental Disorder diagnosis.
 
Within 6 months
Past assessment history, allied health professional reports, additional medical and/or available school information.
 
Within 6 months
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a schedule appointment, please contact the clinic a minimum of 48 hours in advance to reschedule.  Patients who miss multiple appointments without notifying the clinic may require a new referral.
If you are unable to attend a schedule appointment, please contact the clinic a minimum of 48 hours in advance to reschedule.  Patients who miss multiple appointments without notifying the clinic may require a new referral.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
Description:
Closed Statutory holidays.
   
 
ADDRESS
10230 111 Avenue NW
Edmonton Alberta
T5G 0B7
PATIENT APPOINTMENT INSTRUCTIONS
  • Patients will be asked to arrive for their appointment 15 minutes early.
  • Check-in is located off the 102 Street Entrance of the Glenrose Rehabilitation Hospital (facing East).
  • Parents may bring any comfort items that will help their child through the appointment.
  • Patients will be asked to arrive for their appointment 15 minutes early.
  • Check-in is located off the 102 Street Entrance of the Glenrose Rehabilitation Hospital (facing East).
  • Parents may bring any comfort items that will help their child through the appointment.
 
DIRECTIONS
Please come to the Glenrose Rehabilitation Hospital 102nd Street Entrance (10230 - 111 Avenue) and check in with Admitting/Information Desk.
Please come to the Glenrose Rehabilitation Hospital 102nd Street Entrance (10230 - 111 Avenue) and check in with Admitting/Information Desk.
 
PHONE
780-735-6134
 
PARKING INSTRUCTIONS
Disabled and public parking is available in the underground parkade and at designated surface stalls.  Pay by plate parking is available.
Disabled and public parking is available in the underground parkade and at designated surface stalls.  Pay by plate parking is available.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are done by Zoom and the link will be sent to the family to the email on file, one day prior to the appointment.
Virtual appointments are done by Zoom and the link will be sent to the family to the email on file, one day prior to the appointment.
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

Accessible and public parking are available on designated surface and underground parking stalls.

Pay by plate parking is available.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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