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This healthcare service has 1 current healthcare service locations.
Pediatric Hematology   at
Alberta Children's Hospital
Specialty: Pediatric Hematology
Connect Care Department: CGY ACH HEMATOLOGY CL
Estimated time to routine appointment: Within 6 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
This outpatient clinic cares for children in and around Calgary with known or suspected hematological disorders.This clinic coordinates care for children with:
  • benign hematological disorders
  • hemophilia and bleeding disorders
  • thrombosis
  • hemoglobinopathies
This outpatient clinic cares for children in and around Calgary with known or suspected hematological disorders.This clinic coordinates care for children with:
  • benign hematological disorders
  • hemophilia and bleeding disorders
  • thrombosis
  • hemoglobinopathies
ELIGIBILITY REQUIREMENTS
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile
Complete the referral form and fax it to the service using the contact information in this profile
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Pediatric Hematology, type CGY ACH HEMATOLOGY CL in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Pediatric Hematology, type CGY ACH HEMATOLOGY CL in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
Time to routine appointment varies from immediate to 12 months depending on reason for referral.
New patients should receive the Outpatient Clinics Welcome Letter.
Time to routine appointment varies from immediate to 12 months depending on reason for referral.
New patients should receive the Outpatient Clinics Welcome Letter.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Anemia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

CBC with manual differential
 
Within 1 month

Reticulocyte
 
Within 1 month

Serum Ferritin measurement
 
Within 1 month

TIBC - Total iron binding capacity
 
Within 1 month

Transferrin saturation
 
Within 1 month
  • Medical history should include diet history, family history, bleeding history




Bleeding disorder
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

CBC with manual differential
 
Within 1 month

INR (International normalized ratio)
 
Within 1 month

PTT - Partial thromboplastin time
 
Within 1 month

Medical history should include detailed bleeding history and family history of bleeding. Consider running a Hemostasis Study if INR or PTT abnormal

Clot
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Ultrasound
 
Within 1 month
Known or suspected
Ultrasound or alternative imaging of suspected clot.
Medical history should include any history of documented thrombosis and   medication use including OCP.

Hemoglobinopathy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

CBC with manual differential
 
Within 1 month

Hemoglobinopathy screen
 
Within 1 month

Reticulocyte
 
Within 1 month
Suspected or confirmed diagnosis
Detailed family history required including nationality, number of siblings, hemoglobinopathy status of all family members.


Hemophilia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

CBC with manual differential
 
Within 1 month

Factor IX
 
Within 1 month

Factor VIII
 
Within 1 month

INR (International normalized ratio)
 
Within 1 month

PTT - Partial thromboplastin time
 
Within 1 month
Suspected or confirmed diagnosis
Medical history should include detailed bleeding history and family history of bleeding.
Red Flags include:
  • Factor levels < 5%

Neutropenia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

CBC with manual differential
 
Within 1 month

Reticulocyte
 
Within 1 month
Referrals will be considered only if neutropenia <0.5 persistent for 6-8 weeks.
Medical history should include infection history and family history.

Red Flags include:
  • fever with neutropenia
  • neutropenia < 0.2
  • other cytopenias on CBC
  • weight loss
  • persistent diarrhea
  • history of documented bacterial infection

Thrombocytopenia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

CBC with manual differential
 
Within 1 month

Reticulocyte
 
Within 1 month
Referrals will be considered for platelets less than 100 on two occasions at least two-four weeks apart.
Medical history should include detailed bleeding history and family history of bleeding.

Red Flags include:
  • platelets less than 20 with bruising and petechiae
  • other cytopenias on CBC


Thrombocytosis
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

CBC with manual differential
 
Within 1 month

Reticulocyte
 
Within 1 month
Most thrombocytosis in children is reactive and transient. Referrals will be considered for persistent elevation or rising platelets >700 on least 2 occasions 6-8 weeks apart.
Detailed medical history required.

Red Flags include:
  • persistent platelet count  >1000
  • other cytopenias on CBC


Thrombophilia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Medical history should include any history of documented thrombosis or thrombophilia in patient or family,  medication use including OCP.
We generally recommend counseling prior to any formal thrombophilia testing.
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Missed appointments are minimized by requiring a re-referral after two missed appointments. (ACH Outpatient Principle inPractice, 6.8)
Missed appointments are minimized by requiring a re-referral after two missed appointments. (ACH Outpatient Principle inPractice, 6.8)
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
Description:
After hours phone (403) 955-7211 and ask for the Pediatric Hematologist on call.
   
 
ADDRESS
Level 1, Hematology / Oncology / Blood and Marrow Transplant Clinic
28 Oki Drive NW
Calgary Alberta
T3B 6A8
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Alberta Children's Hospital is located on the corner of 24 Avenue NW and West Campus Drive NW.
Alberta Children's Hospital is located on the corner of 24 Avenue NW and West Campus Drive NW.
 
PHONE
403-955-7155
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible and has an elevator on site


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5