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This healthcare service has 1 current healthcare service locations.
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Southern Alberta Acute Knee Injury Clinic   at
Lethbridge 4401 University Drive W
Specialty: Sports Medicine
Estimated time to routine appointment: Within 1 month
Alberta Health Services - South Zone
SERVICE DESCRIPTION
Acute Knee Injury Clinic - to provide diagnosis and treatment plan for knee injuries that have occurred within 6 weeks of the referral date.Patients will be given a diagnosis, education, and a treatment plan specific to their injury. They will be referred to other specialists for further treatment as required, eg. orthopaedic surgeon, physiotherapist for rehabilitation program, orthotist for bracing.
Acute Knee Injury Clinic - to provide diagnosis and treatment plan for knee injuries that have occurred within 6 weeks of the referral date.Patients will be given a diagnosis, education, and a treatment plan specific to their injury. They will be referred to other specialists for further treatment as required, eg. orthopaedic surgeon, physiotherapist for rehabilitation program, orthotist for bracing.
ELIGIBILITY REQUIREMENTS
- referral for soft tissue knee injury or complaint
- patient lives in South Zone boundaries
- imaging is NOT required prior to referral
- referral for soft tissue knee injury or complaint
- patient lives in South Zone boundaries
- imaging is NOT required prior to referral
ROUTINE REFERRAL PROCESS
Fax the referral letter directly to us, or send through FAST South.
Referrals must contain:
- complete patient demographics
- side of injury (eg. Left or Right) and injury date
- history and mechanism of injury, including details of past injury or medical conditions
- physical exam findings: including range of motion, swelling and weight bearing status
- MRI and/or knee ultrasound is not required nor recommended prior to referral
Fax the referral letter directly to us, or send through FAST South.
Referrals must contain:
- complete patient demographics
- side of injury (eg. Left or Right) and injury date
- history and mechanism of injury, including details of past injury or medical conditions
- physical exam findings: including range of motion, swelling and weight bearing status
- MRI and/or knee ultrasound is not required nor recommended prior to referral
URGENT REFERRAL PROCESS
N/A - all referrals are triaged for urgency based on the information provided in the referral, so be specific and include the date of injury or symptom onset
N/A - all referrals are triaged for urgency based on the information provided in the referral, so be specific and include the date of injury or symptom onset
EMERGENCY REFERRAL PROCESS
n/a
n/a
ADDITIONAL SERVICE DETAILS
Patients will be assessed by an expert musculoskeletal assessor (ie. physiotherapist, athletic therapist, or kinesiologist) and a Sport and Exercise Medicine Physician, given a diagnosis, education, and a treatment plan specific to their injury. They will be referred to other specialists for further treatment as required, eg. orthopaedic surgeon, physiotherapist for rehabilitation program, orthotist for bracing.
Patients will be assessed by an expert musculoskeletal assessor (ie. physiotherapist, athletic therapist, or kinesiologist) and a Sport and Exercise Medicine Physician, given a diagnosis, education, and a treatment plan specific to their injury. They will be referred to other specialists for further treatment as required, eg. orthopaedic surgeon, physiotherapist for rehabilitation program, orthotist for bracing.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-329-2777
FAX
403-388-4324
REFERRAL FORM
No specific referral form is required
No specific referral form is required
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Soft tissue injury
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Soft tissue injury
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to make it to your scheduled appointment, please call us to let us know, and reschedule. If you do not show up for your appointment without notifying us ahead of time, you will not be contacted by us to rebook it.
If you are unable to make it to your scheduled appointment, please call us to let us know, and reschedule. If you do not show up for your appointment without notifying us ahead of time, you will not be contacted by us to rebook it.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:30 pm
Tuesday: 8:00 am - 4:30 pm
Wednesday: 8:00 am - 4:30 pm
Thursday: 8:00 am - 4:30 pm
Friday: 8:00 am - 4:30 pm
Description:
These are the hours the phones are staffed.  The hours for appointments vary.
   
 
ADDRESS
First Choice Savings Centre, University of Lethbridge PE 100
4401 University Drive W
Lethbridge Alberta
T1K 3M4
PATIENT APPOINTMENT INSTRUCTIONS

You will be asked to provide an email address, to which some online forms will be sent for you to fill out prior to your appointment.
Bring your Alberta Health Care card and a piece of government issued photo ID.
Check in at reception 10 minutes prior to your scheduled appointment time.
You may bring a family member or significant other during your consultation.
Please make sure to have someone with you if you are unable to communicate in English.

You will be asked to provide an email address, to which some online forms will be sent for you to fill out prior to your appointment.
Bring your Alberta Health Care card and a piece of government issued photo ID.
Check in at reception 10 minutes prior to your scheduled appointment time.
You may bring a family member or significant other during your consultation.
Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Full directions and parking information is found at
https://www.sportmedicinelethbridge.com
Full directions and parking information is found at
https://www.sportmedicinelethbridge.com
 
PHONE
403-329-2777
 
PARKING INSTRUCTIONS
Full directions and parking information is found at
https://www.sportmedicinelethbridge.com

Parking is free in the Clinic spots, but you must display the parking pass in your vehicle. Passes are provided by Reception either by email in advance or in person on arrival.
Full directions and parking information is found at
https://www.sportmedicinelethbridge.com

Parking is free in the Clinic spots, but you must display the parking pass in your vehicle. Passes are provided by Reception either by email in advance or in person on arrival.
 
EMAIL
WEBSITE
https://www.sportmedicinelethbridge.com/
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments may be offered in some situations when an in person appointment is not possible.
Virtual appointments may be offered in some situations when an in person appointment is not possible.
 
PARKING MAP
Full directions and parking information is found at
https://www.sportmedicinelethbridge.com
Full directions and parking information is found at
https://www.sportmedicinelethbridge.com
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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