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This healthcare service has 1 current healthcare service locations.
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Child and Adolescent Psychiatry Service - Addiction and Mental Health   at
Richmond Road Diagnostic and Treatment Centre
Specialty: Addiction and Mental Health
Connect Care Department: CGY RRDTC AMH CA PSYCHIATRY
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
This service provides psychiatric consultation, assessment and treatment to children / youth and their families.This service offers Psychiatric consultation, assessment and treatment recommendations to children and youth aged 6-18 referred through Access Mental Health from Pediatricians or Primary Care Physicians. Focus is on diagnosis, medication and treatment recommendations. After CAPS accepts referral, virtual or telephone intake is booked and completed with guardian or youth. Duration of involvement ranges from single appointment to maximum 3 months of follow-up. Consultation and assessment information is linked back to referring physician. If treatment recommendations include referral to other Child and Adolescent Mental Health Services, the clinic will support with this. Please ensure that all legal guardians are aware of and consent to referral.
This service provides psychiatric consultation, assessment and treatment to children / youth and their families.This service offers Psychiatric consultation, assessment and treatment recommendations to children and youth aged 6-18 referred through Access Mental Health from Pediatricians or Primary Care Physicians. Focus is on diagnosis, medication and treatment recommendations. After CAPS accepts referral, virtual or telephone intake is booked and completed with guardian or youth. Duration of involvement ranges from single appointment to maximum 3 months of follow-up. Consultation and assessment information is linked back to referring physician. If treatment recommendations include referral to other Child and Adolescent Mental Health Services, the clinic will support with this. Please ensure that all legal guardians are aware of and consent to referral.
ELIGIBILITY REQUIREMENTS
Children and youth aged 6-18.
Children and youth aged 6-18.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Referrals are managed through Access Mental Health Referrals telephone intake.  Please call the referral phone number listed on this profile. After the referral is accepted, a virtual or telephone intake is booked and completed with guardian or youth.
Referral urgency determined through triage process.
Referrals are managed through Access Mental Health Referrals telephone intake.  Please call the referral phone number listed on this profile. After the referral is accepted, a virtual or telephone intake is booked and completed with guardian or youth.
Referral urgency determined through triage process.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY RRDTC AMH CA PSYCHIATRY in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY RRDTC AMH CA PSYCHIATRY in the “To Department” section and complete order. 
ADDITIONAL SERVICE DETAILS
Referrals deemed urgent are typically seen within 14 days.
Referrals deemed urgent are typically seen within 14 days.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 3 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 5 days.
 
PHONE
403-955-8589
403-943-1500
FAX
403-955-8780
REFERRAL PHONE
403-943-1500 ext 1 Access Mental Health
REFERRAL FORM
No referral form required.
No referral form required.
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Mental health assessment
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Mental health treatment
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Mental health risk indicator assessment
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If a client/parent is unable to attend a scheduled appointment please contact the clinic with at least 48 hours notice.
If there is a pattern of inconsistent attendance at scheduled appointments, the therapist will discuss the barriers to attendance with the client/parent to determine next steps.
If the client misses a scheduled appointment, it is his/her responsibility to schedule another appointment.  If within 6 months of the last attended appointment please call the therapist.  After 6 months please call ACCESS Mental Health.
If a client/parent is unable to attend a scheduled appointment please contact the clinic with at least 48 hours notice.
If there is a pattern of inconsistent attendance at scheduled appointments, the therapist will discuss the barriers to attendance with the client/parent to determine next steps.
If the client misses a scheduled appointment, it is his/her responsibility to schedule another appointment.  If within 6 months of the last attended appointment please call the therapist.  After 6 months please call ACCESS Mental Health.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
1820 Richmond Road SW
Calgary Alberta
T2T 5C7
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
 
DIRECTIONS
Child and Adolescent Mental Health Specialized Services 2nd Floor, Richmond Road Diagnostic and Treatment Centre.
Child and Adolescent Mental Health Specialized Services 2nd Floor, Richmond Road Diagnostic and Treatment Centre.
 
PHONE
403-955-8589
403-943-1500
 
PARKING INSTRUCTIONS
Paid parking is available on site.
Paid parking is available on site.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible and has an elevator on site.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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