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Dianne and Irving Kipnes Urology Centre   at
Kaye Edmonton Clinic
Specialty: Urology
Connect Care Department: EDM UAH KEC UROLOGY CLINIC
Estimated time to routine appointment: Not Available
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
The Dianne and Irving Kipnes Urology Centre and CJ Woods Prostate Health Clinic provides a state of the art, single point of access to ambulatory urological services.The Dianne and Irving Kipnes Urology Centre (KUC) services include:
  • clinics
  • cystoscopy
  • lithotripsy
  • urodynamics
  • fusion prostate biopsy
  • treatment of prostate disease and cancer
PLEASE NOTE: EDMONTON ZONE UROLOGY IS NOT PART OF THE FAST PROGRAM.
The Dianne and Irving Kipnes Urology Centre and CJ Woods Prostate Health Clinic provides a state of the art, single point of access to ambulatory urological services.The Dianne and Irving Kipnes Urology Centre (KUC) services include:
  • clinics
  • cystoscopy
  • lithotripsy
  • urodynamics
  • fusion prostate biopsy
  • treatment of prostate disease and cancer
PLEASE NOTE: EDMONTON ZONE UROLOGY IS NOT PART OF THE FAST PROGRAM.
ELIGIBILITY REQUIREMENTS
No Pediatric patients
No Pediatric patients
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Review the Referral Guidelines table below before making a referral to this service.
Referrals can be submitted by:
  • eReferral Request.
    • If your office does not have access to eReferral, call 780-407-6600 to speak to KEC triage department.
PLEASE NOTE: EDMONTON ZONE UROLOGY IS NOT PART OF THE FAST PROGRAM.
Routine Referrals: Patient DOES NOT need to be seen within four weeks.
Urgent Referrals: Patient MAY NEED to be seen within 2 weeks.
Review the Referral Guidelines table below before making a referral to this service.
Referrals can be submitted by:
  • eReferral Request.
    • If your office does not have access to eReferral, call 780-407-6600 to speak to KEC triage department.
PLEASE NOTE: EDMONTON ZONE UROLOGY IS NOT PART OF THE FAST PROGRAM.
Routine Referrals: Patient DOES NOT need to be seen within four weeks.
Urgent Referrals: Patient MAY NEED to be seen within 2 weeks.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Connect Care: Send an Internal Referral using the Ambulatory Referral Order to Urology, type EDM UAH KEC UROLOGY CLINIC  in the “To Department” section and complete order.
PLEASE NOTE: EDMONTON ZONE UROLOGY IS NOT PART OF THE FAST PROGRAM
Routine Referrals: Patient DOES NOT need to be seen within four weeks.
Urgent Referrals: Patient MAY NEED to be seen within 2 weeks.
Connect Care: Send an Internal Referral using the Ambulatory Referral Order to Urology, type EDM UAH KEC UROLOGY CLINIC  in the “To Department” section and complete order.
PLEASE NOTE: EDMONTON ZONE UROLOGY IS NOT PART OF THE FAST PROGRAM
Routine Referrals: Patient DOES NOT need to be seen within four weeks.
Urgent Referrals: Patient MAY NEED to be seen within 2 weeks.
COMMUNICATION PROCESS
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-407-5800
REFERRAL FORM
REFERRAL ADVICE
eReferral eConsult
RAAPID
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Balanitis
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
Inflammatory disorder of penis
 
Within 6 months
Phimosis
 
Within 6 months
For Urology if Phimosis, recurrent balanitis or urethral involvement of warts.
+-
Bladder mass
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
  • Creatinine
  • Cytology
  • Electrolytes measurement
  • Urinalysis
 
Within 1 month
Should be evident on ultrasound
+-
Dysfunctional voiding
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
 
Within 6 months
+-
Elevated PSA with no previous prostate cancer
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
  • Prostate specific antigen measurement (2 tests)
  • Urinalysis
  • Urine culture
 
Within 3 Months
+-
Elevated PSA with previous prostate cancer
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
  • Prostate specific antigen measurement - 2 tests
  • Urinalysis
  • Urine culture
 
Within 3 months
+-
Epididymal cyst
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
Scrotal Ultrasound
 
Within 6 months
Epididymal Cyst
Symptomatic > 1 cm Spermatocele
+-
Foreskin problem
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
eReferral Consult Request create using Phimosis
 
Within 3 months
+-
Gross hematuria
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
  • Complete blood count
  • Creatinine
  • Cytology
  • Cytology
  • Electrolytes measurement
  • Partial thromboplastin time, activated
  • Renal scan
  • Target international normalized ratio
  • Ultrasound
  • Urine culture
 
Within 1 month
Renal Ultrasound or CT urogram
+-
Hematospermia
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
eReferral Advice Request Create using Urology Issue
 
Within 3 months
+-
Hydronephrosis
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
  • Creatinine
  • Electrolytes measurement
  • Ultrasound scan of bladder
  • Urinalysis
 
Within 3 months
+-
Hypospadias
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
eReferral Consult Request create using Urology Issue
 
N/A
+-
Kidney stone
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
  • Calcium
  • Creatinine
  • Electrolytes measurement
  • PTH measurement
  • Phosphate
  • Radiography of kidney-ureter-bladder
  • Renal scan
  • Ultrasound
  • Urinalysis
 
Within 3 months
Kidney Stone (Acute/Ureteric)
KUB and renal colic CT or KUB and abdominal ultrasound
+-
Lower urinary tract symptoms
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
  • Creatinine
  • Electrolytes measurement
  • Prostate specific antigen measurement
  • Urinalysis
  • Voiding measure
 
Within 6 months
Lower Urinary Tract Symptoms
(Male LUTS) Includes BPH, Urethral Strictures,
Prostatitis, Male Chronic Pelvic Pain

PSA - if patient is 50 - 70 years with 10 years of life expectancy.
Patient to bring voiding diary and list of unsuccessful BPH medications to appointment.
+-
Male infertility
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
  • Pituitary follicle stimulating hormone
  • Pituitary luteinizing hormone
  • Prolactin
  • Semen analysis (2 tests)
  • Testosterone
 
Within 6 months
+-
Male sexual dysfunction
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
eReferral Consult Requestcreate using Erectile Dysfunction
 
N/A
  • Cholesterol measurement
  • Complete blood count
  • Creatinine measurement
  • Electrolytes measurement
  • Fasting blood glucose measurement
  • Lipids measurement
  • Testosterone measurement
  • Thyroid stimulating hormone measurement
  • Triglycerides measurement
 
Within 6 months
Male Sexual Dysfunction
Includes Low Testosterone, Hypogonadism, Ejaculatory Dysfunction, Rapid Ejaculation

Process: Ask for advice: Use eReferral eConsult
+-
Microscopic hematuria
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
  • Creatinine
  • Cytology
  • Renal scan
  • Ultrasound
  • Urinalysis (2 Tests)
  • Urine culture
 
Within 6 months
Microscopic - greater than 5 RBC/HPFFor urology if >40 yrs, smoker, history of radiation, gross hematuria, analine dye exposure
Renal Ultrasound or CT Urogram.
+-
Microscopic hematuria
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
eReferral Consult Request create using Hematuria Microscopic (greater than 3 rbc/hpf)
 
N/A
  • Creatinine measurement
  • Doppler ultrasonography of renal vessel
  • Urinalysis (2 tests)
  • Urine culture
  • Urine cytology
 
Within 6 months
Urinalysis x2
+-
Penile mass
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
Pathology
 
Within 1 month
+-
Persistent testicular pain
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
Scrotal Ultrasound
 
N/A
Testicular Pain Chronic (non-STD)
For STD-related pain, refer to zonal STD clinic.

Process: Ask for advice:Use eReferral eConsult

Scrotal Ultrasound
+-
Peyronies disease
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
  • Complete blood count
  • Creatinine
  • Electrolytes measurement
  • Fasting blood glucose measurement
  • Lipids, cholesterol measurement
  • TSH
  • Testosterone
  • Triglycerides measurement
 
Within 1 month
Bring picture of erection to appointment
+-
Prostate cancer
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
+-
Renal cyst
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
  • CT of abdomen
  • Creatinine
  • Electrolytes measurement
  • MRI
  • Ultrasound
  • Urinalysis
 
Within 3 months
Only if a Complex cyst, Bosniak II or greater
Abdominal Ultrasound AND CT OR MRI of abdomen
+-
Renal mass
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
  • Alkaline phosphatase
  • Aminoacyltransferase
  • Bilirubin
  • CT of abdomen
  • CXR - Chest X-ray
  • Calcium
  • Complete blood count
  • Creatinine
  • Electrolytes measurement
 
Within 3 months
  • International normalized ratio
  • LDH measurement
  • Phosphate
  • Ultrasound
  • Urinalysis
 
Within 3 months
Renal Mass >4 cm 

CXR and Abdominal Ultrasound or CT of Abdomen  
+-
Testicular mass
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
  • Alpha-1-Fetoprotein measurement
  • Complete blood count
  • Creatinine
  • Electrolytes measurement
  • Human chorionic gonadotropin, beta subunit
  • LDH measurement
  • Ultrasound
  • Urinalysis
 
Less than 2 Weeks
SOLID MASS

Scrotal Ultrasound
+-
Testicular microlithiasis
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
Call eReferral Advice LineCreate using Urology Issue
 
Within 6 months
Scrotal Ultrasound
+-
Undescended testicle
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
eReferral Consult Request create using Urology Issue
 
N/A
+-
Urinary incontinence
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
eReferral Consult Request create using Urology Issue
 
N/A
  • Urinalysis
  • Urine culture
 
Within 6 months
+-
Urinary retention - acute
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
  • Creatinine measurement
  • Electrolytes measurement
  • Urinalysis
  • Urine culture
 
Less than 2 weeks
+-
Urinary tract infection
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
  • Creatinine
  • Electrolytes measurement
  • Ultrasound
  • Urinalysis
  • Urine culture
 
Within 3 months
+-
Urodynamic studies
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
+-
Vaginal prolapse
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
  • Creatinine
  • Lytes
  • Urinalysis
  • Urine culture
 
Within 3 months
Vaginal Prolapse
Includes Cystocele
+-
Varicocele
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
eReferral Consult Request create using Urology Issue
 
N/A
Scrotal ultrasound
 
Within 6 months
+-
Vasectomy
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
eReferral Consult Request create using Vasectomy
 
N/A
+-
Vasectomy reversal
Patient Referral
 
N/A
  • Past Medical History
  • Medication List (dose, frequency, route)
 
Within 1 month
Indicate a clear reason for referral and any confirmed diagnosis to assist in directing your referral
 
N/A
eReferral Consult Requestcreate using Vasectomy Reversal
 
N/A
+-
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Abnormal DRE
  • Medication List (dose, frequency, route)
  • Past medical history
 
Within 1 month
  • Two Prostate Specific Antigen Measurements
  • Urinalysis
  • Urine culture
 
Within 3 months
+-
Adrenal mass
  • Medication List (dose, frequency, route)
  • Past medical history
 
Within 1 month
  • CT of abdomen
  • Cortisol measurement
  • Creatinine measurement
  • Electrolytes measurement
  • Glucose measurement, random
  • MRI of abdomen
 
Within 3 months
Metanephrines measurement, total, urine
 
Over 24 hour period
+-
Bladder mass
  • Medication List (dose, frequency, route)
  • Past medical history
 
Within 1 month
  • Creatinine
  • Electrolytes measurement
  • Urinalysis
  • Urine cytology
 
Within 1 month
Ultrasound results confirming a mass. 
+-
Elevated PSA with no previous prostate cancer
  • Medication List (dose, frequency, route)
  • Past medical history
 
Within 1 month
  • Prostate specific antigen measurement - 2 tests
  • Urinalysis
  • Urine culture
 
Within 3 months
+-
Elevated PSA with previous prostate cancer
  • Medication List (dose, frequency, route)
  • Past medical history
 
Within 1 month
  • Prostate Specific Antigen Measurements - 2 tests
  • Urinalysis
  • Urine culture
 
Within 3 months
+-
Gross hematuria
  • Medication List (dose, frequency, route)
  • Past medical history
 
Within 1 month
  • CT Urogram
  • Complete blood count
  • Creatinine measurement
  • Electrolytes measurement
  • Renal Ultrasound
  • Urine culture
  • Urine cytology
 
Within 1 month
+-
Hydronephrosis
  • Medication List (dose, frequency, route)
  • Past medical history
 
Within 1 month
  • Creatinine measurement
  • Electrolytes measurement
  • Renal Bladder Ultrasound
  • Urinalysis
 
Within 3 months
+-
Penile mass
  • Medication List (dose, frequency, route)
  • Past medical history
 
Within 1 month
Pathology
 
Within 1 month
+-
Renal mass
  • Medication List (dose, frequency, route)
  • Past medical history
 
Within 1 month
  • ALT
  • Alk phos
  • CT Abdomen or Ultrasound Abdomen
  • CXR - Chest X-ray
  • Calcium
  • Complete Blood Count
  • Creatinine
  • LDH
  • Lytes
  • PT INR
  • Phosphate
  • Total Bilirubin
  • Urinalysis
 
Within 3 months
Renal mass > 4cm
+-
Testicular mass
  • Medication List (dose, frequency, route)
  • Past medical history
 
Within 1 month
  • AFP
  • BHCG
  • LDH
  • Scrotal Ultrasound
 
Within 2 weeks
+-
Ureteric stone
  • Medication List (dose, frequency, route)
  • Past medical history
 
Within 1 month
  • Abdominal Ultrasound
  • Creatinine measurement
  • Electrolytes measurement
  • Radiography of kidney-ureter-bladder
  • Renal Colic CT
  • Urinalysis
 
Within 2 weeks
Pertaining to Acute Ureteric Stones
+-
Urothelial carcinoma
  • Medication List (dose, frequency, route)
  • Past medical history
 
Within 1 month
  • Creatinine measurement
  • Electrolytes measurement
  • Urinalysis
  • Urine cytology
 
Within 1 month
Urgent Referral to Urology Call NAUC Referral and Triage Dept.
+-
Emergent Reason for Referral
Additional Details
+-
Acute scrotal pain
Direct patient to the nearest Emergency Department
+-
Foreign body
Direct patient to the nearest Emergency Department
+-
Renal colic
Pertaining to Acute Renal Colic - Direct patient to the nearest Emergency Department
+-
Testicular torsion
Direct patient to the nearest Emergency Department
+-
Traumatic injury
Direct patient to the nearest Emergency Department
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Service will call looking to rebook the appointment.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to cancel or re-schedule.
Service will call looking to rebook the appointment.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to cancel or re-schedule.
 
HOURS OF OPERATION
Monday: 7:30 am - 4:15 pm
Tuesday: 7:30 am - 4:15 pm
Wednesday: 7:30 am - 4:15 pm
Thursday: 7:30 am - 4:15 pm
Friday: 7:30 am - 4:15 pm
Description:
Phone lines are open 9:00 AM to 3:00 PM. Closed during the lunch hour from 12:00 PM - 1:00 PM.
   
 
ADDRESS
Level 7
11400 University Avenue NW
Edmonton Alberta
T6G 1Z1
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • Please make sure to have someone with you if you are unable to communicate in English. Translation services can be arranged as needed.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • Please make sure to have someone with you if you are unable to communicate in English. Translation services can be arranged as needed.
 
DIRECTIONS
Bus stops at 114 Street NW
LRT station is located NE of the Kaye Edmonton Clinic along 114 Street NW.
There is a separate bay of elevators for the parkade and main building.

The clinic is located on the 7th floor.
Bus stops at 114 Street NW
LRT station is located NE of the Kaye Edmonton Clinic along 114 Street NW.
There is a separate bay of elevators for the parkade and main building.

The clinic is located on the 7th floor.
 
PHONE
780-407-5800
 
PARKING INSTRUCTIONS
Pre-paid covered outdoor parking is offered on the west side of the Kaye Edmonton Clinic. Payment options include paying upon entry to the building or using the AHS parking app.
Pre-paid covered outdoor parking is offered on the west side of the Kaye Edmonton Clinic. Payment options include paying upon entry to the building or using the AHS parking app.
 
EMAIL
WEBSITE
https://www.albertahealthservices.ca/kec/Page15322.aspx
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

Barrier-free parking available in parkade located on west side of Kaye Edmonton Clinic.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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