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Orthopedic Clinics   at
Queen Elizabeth II Ambulatory Care Centre
Specialty: Orthopaedic Surgery
Connect Care Department: GRP QEII ORTHO SPECIALTY CL
Estimated time to routine appointment: Not Available
Alberta Health Services - North Zone
SERVICE DESCRIPTION
Clinic where post-operative orthopedic patients are seen for follow-up. Orthopedic equipment/supplies are provided to patients like cast changes.Bone specialist examines patients with problems with bones and/or muscles. Also puts on or takes off casts.
Clinic where post-operative orthopedic patients are seen for follow-up. Orthopedic equipment/supplies are provided to patients like cast changes.Bone specialist examines patients with problems with bones and/or muscles. Also puts on or takes off casts.
ELIGIBILITY REQUIREMENTS
Please refer to the Provincial Adult Orthopaedic & Spine Referral Pathway for eligibility criteria.
Please refer to the Provincial Adult Orthopaedic & Spine Referral Pathway for eligibility criteria.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Professional Referral Required.
  • For surgical orthopedic referrals, fax the completed form and relevant medical history directly to your Zonal FAST Office and indicate the preferred clinic location or surgeon.
    • 1-833-627-7025 (North Zone FAX)
    • 1-833-627-7022 (Central Zone FAX)
    • 1-833-627-7024 (South Zone FAX)
    • 1-833-627-7023 (Calgary Zone FAX)
    • 780-670-3221 (Edmonton Zone FAX)
  • For non-surgical orthopedic and/musculoskeletal referrals:
    • Non-Connect Care Users: Fax completed referral form or physician self-drafted referral letter along with relevant medical history and investigation to 780-538-7127.
Please indicate upon referral if patient is to be considered Urgent
Professional Referral Required.
  • For surgical orthopedic referrals, fax the completed form and relevant medical history directly to your Zonal FAST Office and indicate the preferred clinic location or surgeon.
    • 1-833-627-7025 (North Zone FAX)
    • 1-833-627-7022 (Central Zone FAX)
    • 1-833-627-7024 (South Zone FAX)
    • 1-833-627-7023 (Calgary Zone FAX)
    • 780-670-3221 (Edmonton Zone FAX)
  • For non-surgical orthopedic and/musculoskeletal referrals:
    • Non-Connect Care Users: Fax completed referral form or physician self-drafted referral letter along with relevant medical history and investigation to 780-538-7127.
Please indicate upon referral if patient is to be considered Urgent
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Orthopaedic Surgery, type GRP QEII ORTHO SPECIALTY CL in the “To Department” section and complete order.  
Send an Internal Referral using the Ambulatory Referral Order to Orthopaedic Surgery, type GRP QEII ORTHO SPECIALTY CL in the “To Department” section and complete order.  
ADDITIONAL SERVICE DETAILS
Urgent Referrals
Please indicate upon referral if patient is to be considered Urgent.Refer to the FAST Orthopedic and Spine ARD Listing for additional details.
Urgent Referrals
Please indicate upon referral if patient is to be considered Urgent.Refer to the FAST Orthopedic and Spine ARD Listing for additional details.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-538-7571
780- 538-7109 Outpatient Booking Office
FAX
1-833-627-7025 Surgical Referral
TOLL FREE PHONE
1-833-553-3578 Surgical Referral
REFERRAL PHONE
780-538-7100
REFERRAL FAX
780-538-7127
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Arthralgia of the ankle and/or foot
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
+-
Arthritis of elbow
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Arthritis - Elbow
+-
Arthritis of hip
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Arthritis - Hip
Includes: Osteoarthritis, rheumatoid arthritis, inflammatory arthritis
+-
Arthritis of knee
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Arthritis - Knee
Includes: Osteoarthritis, inflammatory arthropathy
+-
Avascular necrosis of hip
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Avascular Necrosis (AVN) (Without osteoarthritis - hip)
+-
Back pain
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Back pain (without neurological symptoms or referred pain)
+-
Chronic pain of soft tissue of elbow region
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Chronic soft tissue pain - Elbow
Includes: Lateral and medial epicondylosis
+-
Complication associated with prosthetic hip arthroplasty
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Symptomatic Hip Arthroplasty
+-
Congenital hip dysplasia
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Congenital Hip Dysplasia (without osteoarthritis)
+-
Deformity of bone of hip region
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Bone Deformity Other - Hip
Includes: Length inequality, rotational problem
+-
Deformity of foot and/or ankle
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Deformity - Foot
+-
Deformity of spine
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Spinal Deformity
Includes: Scoliosis
+-
Deformity of wrist and/or hand
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Deformity - Hand & Wrist
Includes: Rheumatoid hand deformities, tendon related deformity (mallet finger, jersey finger, boutonniere’s); dupuytren’s contracture
+-
Disorder of ligament of hand and/or wrist
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Ligament Pathologies - Hand & Wrist
Includes: Scapholunate, triangular fibrocartilage complex (TFCC) / distal radial ulnar joint (DRUJ) instability

Acute Ligament Pathologies - Hand & Wrist
Includes: Ligament rupture or injury
+-
Disorder of synovium of hip joint
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Synovial Disorder - Hip
Includes: Pigmented villonodular synovitis (PVNS), osteochondromatosis
+-
Disorder of tendon of hand and/or wrist
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Tendon Pathologies - Hand & Wrist
Includes: Instability, tendonitis, tear
+-
Entrapment with compression of peripheral nerve at wrist and/or hand
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Entrapment Neuropathy of Upper Limb (Hand Numbness)
Includes: Carpal tunnel syndrome, ulnar neuropathy, Radial neuropathy
+-
Femoral acetabular impingement
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Hip Impingement (Femoral acetabular impingement)
+-
Fracture of bone
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
FRACTURE (< 4 WEEKS) Includes: Non-union, fractures treated (surgically or non-surgically) outside of patient’s zone but requiring treatment or follow up
FRACTURE (> 4 WEEKS) Includes: Mal-union, non-union, fractures treated (surgically or non-surgically) outside of patient’s zone but requiring treatment or follow up
+-
Hip pain
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Pain (Without Osteoarthritis) - Hip
+-
Inflammation of joint of wrist and/or hand
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
+-
Instability of joint of ankle and/or foot
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Instability - Ankle
+-
Instability of knee
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Instability - Knee
+-
Mass of elbow region
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Mass (Tumor or Lump) - Elbow
+-
Mass of wrist and/or hand
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Mass (Tumor or Lump) - Hand & Wrist
Includes: Masses, Tenosynovitis
+-
Mechanical symptom of knee
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Mechanical Knee Symptoms
Includes: Locking, catching, swelling, effusion
+-
Myelopathy
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Myelopathy (cervical or thoracic)
Includes: Symptoms of upper motor neuron dysfunction including, but not limited to, numbness, balance disturbance, bladder dysfunction, loss of dexterity with concordant spinal cord compression
+-
Neck pain
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Neck Pain (without neurological symptoms or referred pain)
Includes: Benign tumors
+-
Neurogenic claudication
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Neurogenic Claudication
Includes: Lumbar, lower extremity numbness, pain or weakness associated with walking or standing
+-
Nondegenerative disorder of elbow joint
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Non-degenerative Joint Pathology (Non-arthritic) - Elbow
+-
Olecranon bursitis
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Olecranon Bursitis
Includes: Gouty tophi
+-
Orthopedic hardware of hip region in situ
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Retained Orthopaedic Hardware - Hip
+-
Orthopedic hardware of knee region in situ
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Retained Orthopaedic Hardware - Knee
+-
Orthopedic hardware of shoulder region in situ
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Retained Orthopaedic Hardware - Shoulder
+-
Pain in wrist and/or hand
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Pain - Hand & Wrist
+-
Pain of knee region
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Pain (without osteoarthritis) - Knee
+-
Radiculopathy
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Radiculopathy (cervical or lumbar) Symptoms of pain, weakness or numbness attributable to one or several nerve roots
+-
Residual disorder as late effect of childhood hip disorder
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Residual Childhood Hip Disorder
Includes: Perthes and slipped capital femoral epiphysis (SCFE)
+-
Shoulder joint instability
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Instability - Shoulder
+-
Shoulder pain
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Pain - Shoulder
+-
Shoulder stiff
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Stiffness - Shoulder
+-
Suspected rupture of tendon
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Suspected Tendon Rupture (<4 weeks)
Includes: Distal biceps tendon, triceps tendon, quadriceps tendon, achilles tendon, proximal hamstring, pectoralis major, patellar tendon ruptures
Suspected Tendon Rupture (> 4 weeks) Includes: Distal biceps tendon, triceps tendon, quadriceps tendon, achilles tendon, proximal hamstring, pectoral major, patellar tendon ruptures
+-
Swelling of ankle and/or foot
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Swelling- Foot and Ankle
+-
Ulcer of ankle and/or foot
Refer to the Provincial Adult Orthopedic & Spine Referral Pathway
 
Current
Ulcer - Foot
PATIENT APPOINTMENT INFORMATION
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Print
 
MISSED APPOINTMENT GUIDELINES

If the patient is unable to attend the scheduled appointment, please notify the performing department.  Refer to your appointment notification letter for the minimum required notice for each specific procedure.  Failure to attend (No-Show)a scheduled appointment or to not provide notice within the required timeframewill result in the referring physician being notified and having toreschedule the appointment if still required.

If the patient is unable to attend the scheduled appointment, please notify the performing department.  Refer to your appointment notification letter for the minimum required notice for each specific procedure.  Failure to attend (No-Show)a scheduled appointment or to not provide notice within the required timeframewill result in the referring physician being notified and having toreschedule the appointment if still required.

 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
Description:
Open weekdays
   
 
ADDRESS
10409 98 Street
Grande Prairie Alberta
T8V 2E8
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
104th Avenue and 98th Street
104th Avenue and 98th Street
 
PHONE
780-538-7571
780- 538-7109 Outpatient Booking Office
TOLL FREE PHONE
1-833-553-3578 Surgical Referral
 
PARKING INSTRUCTIONS
Parking fees, where applicable, are in effect 24 hours per day and vary by location. Applicable fees are posted in public parking areas. Weekly and monthly rates are available for patients and visitors requiring longer term parking.
Parking fees, where applicable, are in effect 24 hours per day and vary by location. Applicable fees are posted in public parking areas. Weekly and monthly rates are available for patients and visitors requiring longer term parking.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
There are no virtual appointments offered for this service
There are no virtual appointments offered for this service
 
 
WHEELCHAIR ACCESSIBILITY
Yes

Wheelchair accessible washrooms.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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